54bd's Privacy Policy
This document sets out 54bd's complete and transparent position on how your personal information is collected, where it is used, and how it is kept secure.
Introduction and Scope
This privacy policy applies to all services on the 54bd platform. When you open an account on 54bd, log in, make a deposit or withdrawal, or take part in any game or betting activity, you are considered to have accepted the terms of this policy.
54bd treats the privacy of its users' information as a top priority. We believe that transparency with users is the foundation of a trustworthy online platform. In this document we explain in detail what information is collected, for what purpose it is used, how long it is retained, and what rights you have.
This privacy policy should be read together with 54bd's Terms and Conditions. Both documents together form the overall agreement for using our platform. If a difference arises between the two documents on any matter, this privacy policy takes precedence on data protection.
This policy applies to all individuals living in Bangladesh who use 54bd. Anyone under the age of 21 is strictly prohibited from opening an account or taking part in any activity on this platform. We do not knowingly or unknowingly collect personal information from minors.
What Information We Collect
54bd collects different types of information at different stages. The information is described below under three main categories.
A. Information You Provide Directly
Information you provide yourself when registering and managing your account:
- Full name and date of birth (for age verification)
- Mobile number and email address
- National ID or passport number (for identity verification)
- Residential address
- Payment account details (bKash, Nagad, Rocket, Upay, or bank account number)
B. Automatically Collected Information
Information recorded automatically when you use the platform:
- IP address and device type
- Browser version and operating system
- Login time and date
- Pages visited and time spent on them
- Data collected through cookies and similar tracking technologies
C. Transaction-Related Information
Information generated during financial activity:
- Deposit and withdrawal history and amounts
- Payment method used
- Gameplay activity and betting history
- Bonus receipt and usage records
- Win and loss statistics
Purpose of Data Use
54bd uses collected information only for specific and legitimate purposes. No information is collected unnecessarily, and none is used beyond the purpose for which it was collected.
| Purpose of Use | Type of Information Involved |
|---|---|
| Account creation and identity verification | Name, date of birth, national ID, mobile number |
| Processing financial transactions | Payment account details, transaction history |
| Fraud and irregularity prevention | IP address, login activity, transaction patterns |
| Providing customer support | Email, mobile number, communication history |
| Platform improvement and enhancing user experience | Browsing behaviour, preferences, feedback |
| Responsible gaming measures | Gameplay and betting history, session duration |
| Fulfilling legal obligations | All identity-related information, transaction records |
54bd never sells your information to third parties. However, in certain specific situations it may be necessary to share information in order to operate the service — this is discussed in detail in section 5.
Cookies and Tracking Technology
A cookie is a small text file stored on your device when you visit 54bd. These cookies help improve your experience and keep the platform running correctly.
Types of Cookies and Their Functions
- Essential cookies: Used to keep login sessions active and maintain security. The platform cannot function properly without these cookies.
- Functional cookies: Remember your language preference and account settings.
- Analytical cookies: Used to understand which pages are visited most, so the quality of the service can be improved.
- Security cookies: Help detect suspicious activity and prevent fraudulent transactions.
Cookie Controls
You have the option to accept or reject cookies by changing your browser settings. Keep in mind that disabling essential cookies may affect the core functionality of the platform and make it difficult to log in or complete transactions.
We also use similar technologies such as local storage and session storage, which serve the same purposes and are governed by the same policy.
Data Sharing Policy
Under no circumstances does 54bd sell, rent, or transfer your personal information to third parties for commercial purposes. However, sharing limited information may be necessary in the specific situations below:
5.1 Payment Processors
The necessary transaction information is shared with payment platforms such as bKash, Nagad, Rocket, Upay, or bank transfer services to complete your deposit or withdrawal. This information is used solely to complete the relevant transaction.
5.2 Technology and Service Providers
Gaming software providers, server hosting companies, and cybersecurity service providers may be given access to limited information in order to operate the service. These organisations are contractually bound to comply with our privacy policy.
5.3 Legal Obligations
It is our legal responsibility to provide required information upon a lawful request from a competent authority or a court order under applicable law in Bangladesh. In such cases we will provide only the information that has been legally requested.
5.4 Fraud Prevention
In cases of serious fraud, relevant information may be shared with other financial institutions or security agencies. This is for the financial protection of us and our users.
We ensure that any third-party organisations with whom information is shared uphold the same strict data protection standards that we do.
Data Retention and Security
54bd uses industry-standard technology and practices to protect your information. Our security infrastructure is monitored continuously and updated regularly.
Technical Security Measures
- SSL encryption — all data transferred between your browser and our servers is encrypted
- Sensitive information stored in the database is hashed or encrypted
- Unauthorised access is prevented through firewalls and intrusion detection systems
- Two-factor authentication is available
Data Retention Period
All information is retained for as long as your account is active on 54bd. Even after an account is closed, financial records and identity-related information are kept for a defined period to meet legal requirements. Once that period ends, the information is securely deleted.
Response to a Data Breach
Should a data security breach occur for any reason, we will notify the affected users within the timeframe required by law and take prompt steps to minimise any harm.
Your Data Rights
Every user registered on 54bd has the following rights regarding their own information. To exercise these rights, contact our support team.
7.1 Right to Access
You may request a full list of the personal information 54bd holds about you at any time. We will provide the information within a reasonable time after receiving your request.
7.2 Right to Correction
If any of your stored information is incorrect, you may request that it be corrected. We will update the information after verifying your identity.
7.3 Right to Deletion
After closing your account you may request that your information be deleted. However, information that we are legally required to retain for a specified period falls outside this right.
7.4 Right to Data Portability
You may request to receive your primary account information (name, email, transaction history) in a structured format.
7.5 Right to Object to Processing
You may object to marketing communications or analytical use of your data. Objecting to processing that is necessary for mandatory service operations may not always be possible.
Protection of Minors' Data
54bd is a 21+ platform. The services on this site are intended entirely for adults, and no one under the age of 21 may open an account here.
If we learn that a minor's information has entered our system, we will immediately close that account and delete all associated information.
54bd has family protection tools to support responsible gaming. To learn more, read our Responsible Gaming guidelines.
Third-Party Services
The 54bd platform includes content from gaming software providers such as Evolution, Pragmatic Play, PG Soft, JILI, and Spribe. These organisations may have their own privacy policies. When using their content, relevant data may be sent directly to the game servers.
When completing a payment, you may be directed to a third-party payment gateway such as bKash, Nagad, or Rocket. Your information on those platforms is governed by their own privacy policies, for which 54bd is not responsible.
Policy Changes and Updates
54bd may amend and update this privacy policy as needed. Registered users will be notified of significant changes by email or platform notification.
Changes take effect from the date they are published. If you continue using the platform after a new policy is published, you are considered to have accepted the updated policy. We therefore recommend revisiting this page from time to time.
If you have any questions about this policy, visit our FAQ section or contact the support team directly.
Privacy Contact
Our support team is available 24 hours a day, 7 days a week for any questions, complaints, or requests related to your data protection. Support is available in both Bengali and English.
To learn more about 54bd's overall terms beyond the privacy policy, you can read the About Us page.
Your information is protected, your play is safe
Every transaction and piece of personal information you share with 54bd is stored under strict security. Play with confidence.
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